Who we are
NovaMed Medical Clinic is operated by Care and Cure Medicine P.C. Ltd. at 4225 Hastings Street, Burnaby, British Columbia. We are committed to protecting your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and all applicable privacy laws.
What we collect
Through this website we may collect the information you choose to provide, such as your name, contact details, and appointment preferences. Medical records created during your care are held in the clinic's clinical systems, not on this website. We ask that you do not send detailed personal health information through website forms.
How we use your information
- To arrange and confirm appointments
- To respond to your questions and messages
- To operate, secure, and improve this website
We do not sell your personal information, and we do not share it with third parties except as needed to provide our services or as required by law.
Consent
By providing your information through this website, you consent to its collection and use for the purposes described above. You may withdraw consent at any time, subject to legal and contractual limits, by contacting us.
Safeguards
Information sent through this website is encrypted in transit. Access to personal information is limited to staff who need it for their work, and patient information is stored on servers located in Canada.
Retention
We keep personal information only as long as needed for the purposes above or as required by law and by the standards of the College of Physicians and Surgeons of British Columbia.
Your rights
You may request access to, or correction of, personal information we hold about you. To make a request, contact the clinic and ask for the privacy officer.
Website analytics
This website uses privacy-respecting analytics to understand how the site is used. Analytics data is not used to identify you.
Contact
Questions or concerns about privacy can be directed to the clinic's privacy officer at the contact information on our contact page. You may also contact the Office of the Information and Privacy Commissioner for British Columbia.