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Book an appointment
Book a visit at NovaMed Medical Clinic online or by phone. Walk-ins are welcome too, subject to availability, and booking ahead means a shorter wait.
Book online
Choose a family doctor visit or a same-day walk-in time, in clinic or by phone. Booking opens on Cortico, our secure booking system.
Book an appointmentAlready have an appointment? Manage it in Cortico.
Call to book
Monday to Friday 9:00 am to 5:00 pm, Saturday 9:00 am to 3:00 pm. Closed Sunday and statutory holidays.
236 429 6505What happens when you book online
When you book online, you choose your visit type and time in Cortico and enter your details on Cortico's secure site. Before confirming, you are asked to accept the clinic's terms and conditions. Two things in particular are worth reading first.
AI-assisted clinical documentation
A secure documentation tool helps your physician write the clinical note during your visit. It does not diagnose and it does not make clinical decisions. Every note is reviewed and approved by your physician. Read the notice.
Consent to electronic communication
Email, text and portal messaging carry risks that cannot be fully eliminated, and they must never be used for emergencies. Read the policy.
Before your appointment
Same-day and walk-in visits
You can reserve a same-day walk-in time online, or walk in and we will see you as soon as we can, subject to availability. There are things it cannot cover, including restricted medications, WorkSafeBC assessments, and ICBC follow-up first assessed elsewhere. Check before you book.
What to bring
Your BC Services Card, a list of your current medications, any relevant records or referral letters, and your pharmacy's contact details.
If you cannot make it
Please give at least 24 hours notice to cancel or reschedule. This is what the booking system asks for, and it lets us offer the time to another patient. Missed appointments and late cancellations carry a fee, which is not covered by MSP. See our fees.
Our full clinic rules are on the patient policies page.