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Walk-in care

Life does not wait. Our walk-in service treats minor illness and injury the same day. Walk in, or book ahead if you would rather not wait.

A patient checking in at the NovaMed front desk for a same-day visit

Common reasons to visit

Cold, flu, and feverEar, throat, and sinus infectionsUrinary tract infectionsMinor cuts, sprains, and injuriesRashes and skin concernsPrescription refills when appropriatePre-operative assessments

Before you book

Walk-ins are welcome, subject to availability. We see walk-in patients as capacity allows on the day. If you would rather not wait, book a time in advance and we will hold it for you.

There are a few things our walk-in service cannot help with. Knowing this before you come saves you a trip.

Restricted medications

We are unable to prescribe restricted medications, including opioids and stimulants.

WorkSafeBC

WorkSafeBC assessments are not available through our walk-in clinic.

Sick notes

Sick notes can generally be provided for a maximum of 1 to 2 weeks, depending on the clinical circumstances.

ICBC cases

We are unable to provide follow-up care for ICBC claims that were initially assessed by another healthcare provider at a different medical facility.

Thank you for your understanding and for helping us provide safe, appropriate, and efficient care to all our patients. The full set of clinic rules is on our patient policies page.

What to expect

Walk in or book

Walk in and we will see you as capacity allows, or book online or by phone to hold a time.

Meet your physician

Unhurried visits that start with listening, not the clock.

Plan and follow up

Clear next steps, referrals, and follow-up arranged before you leave.